Total Health was founded in 1985, and is located in Farmingdale, New York. We maintain a large variety of name brand vitamins, supplements and natural products from hundreds of manufacturers. Customer satisfaction is our priority; we strive to provide excellent service and value to all.

Our contact information

By email: customerservice@thdv.com

By standard mail:
120 Route 110, Ste 1
Farmingdale, NY 11735

By phone:
800-283-2833 (between 9 a.m. and 6 p.m. US Eastern time)

customerservice@thdv.com

Shipping Information: Shipping and Shipping Charges (back to top)

The "Shipping and Payment Page" is the 3rd step in confirming your order. At that time you will select a shipping method FROM THE DROP DOWN MENU BOX OR SIMPLY ACCEPT: the standard DEFAULT option OF "$6.95 or Free over $85 (Contiguous 48 states only. 5 lb max)". We choose the most efficient shipping method available (usually USPS or UPS). If you require a specific courier please state so in the "Special Customer Notes" area on the shipping & payment page, but please be aware that IF YOU MAKE SPECIAL REQUESTS, WE MAY APPLY ADDITIONAL SURCHARGES TO YOUR ORDER. IF ADDITIONAL SURCHARGES APPLY, YOU WILL BE NOTIFIED IN ADVANCE; WE NEVER ADD SURCHARGES WITHOUT YOUR AUTHORIZATION.) You will receive an email when your order is shipped. Most orders are shipped from 2 to 5 business days after received. Please allow for shipping transit TIME from our warehouse in New York.

Return Policy...

30 Day Happiness Guarantee - You may return an item for refund or credit within 30 days of receiving it. Shipping charges are only refunded if the return is due to our error. For returns that are not due to Total Health error, there may be a 15% restocking fee.

Returns on Doctor's and Professional Line products are not returnable if they are opened. Doctor's and Professional Line products that are returned unopened will be charged the 15% Restocking Fee.

All returns must be accompanied by the packing slip and must be in the factory sealed container and in good condition for refund. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection when returning an order. If you have a question about a return or our policy please email customerservice@thdv.com or call 1-800-283-2833.